
Katharina Deuerling
Patients Manager
Helios Private Clinic in Munich West
Patients managers and service staff
We welcome you individually – please contact us at any time if you have any questions.
The comfort of your accommodation and small conveniences, however, is only half of the story. Our staff members, whose goal it is to make your stay with us as pleasant as possible, are the crucial factor.
Our patients managers always have an open ear for your concerns. We accompany you through your entire stay, ensure a smooth service and look after all administrative issues. On request, we will handle any queries regarding invoicing or the correspondence with the private health insurance. In addition, we can organise, for example, a free transfer and laundry service for you.
Flowers, today’s newspaper, instant information, help when you actually need it – this is the main feature of our service concept. In addition, our service staff considerately take care of the culinary needs of our guests from morning to evening. They accept your menu requests, fill your mini-bar and are always available to answer your questions.